
Immediate risk
Rescue and repair
For downtime, hacks, failed updates, broken forms, checkout problems, DNS, SSL, email and unexplained errors.
Explore urgent support →UK delivery partner
Proactive care
Digital improvement
When a website, digital journey or connected process breaks, underperforms or becomes too difficult to manage, Jenlu gives organisations a clear route forward. Work is coordinated in the UK, with experienced technical oversight, trusted specialists and carefully used AI tools where they genuinely help.
Choose your route
You do not need to diagnose the technical cause or define the final platform before getting in touch. Start with the outcome you need.

Immediate risk
For downtime, hacks, failed updates, broken forms, checkout problems, DNS, SSL, email and unexplained errors.
Explore urgent support →
Operational continuity
Monitoring, updates, backups and direct support for businesses that want calmer, more predictable website ownership.
Compare care plans →
Strategic delivery
Multi-site estates, migrations, integrations, accessibility, technical SEO, automation, digital journeys and complete rebuilds.
See wider capabilities →Broader fit
The work can start with support, but it often expands into structured delivery across rebuilds, migrations, custom processes, platform integrations and longer-lived digital estates.
Website estates
Useful where an organisation needs to replace outdated websites, simplify ownership, or move multiple digital journeys into a more coherent structure.
Connected delivery
Jenlu can support the technical work behind public-facing services, including structured content, third-party integrations, document processes and internal handoffs.
Dependable partnership
Requests stay coordinated through one accountable route, with trusted specialist help brought in when a platform or delivery stage needs deeper experience.
Not an emergency?
Start privately with a quick self-check or ask Jenlu to turn technical concerns, usability friction and missed enquiry opportunities into a prioritised action plan.
Free · Three minutes
Answer 15 plain-English questions about reliability, customer journeys and website ownership. Your answers stay in the browser and no email is required.
Check my website healthHuman review · From £195
Includes a human review of one business website, a written priority summary and a 30-minute findings call.
See what the review includesWhen the website is costing you business
Urgent support focuses on business impact first. The immediate problem is contained before less important improvements are discussed.
Site down, sales blocked, forms failing or something simply looking wrong.
Jenlu identifies the hosting, domain or platform access needed to investigate safely.
The urgent issue is addressed, followed by a plain-English recommendation for what comes next.
Selected work
Retail · Finance integration
Motorcycle stock, iVendi finance and customer reviews brought into one manageable website.
Read the project →
Software platform · Asset management
A feature-rich media platform positioned around search, permissions and connected publishing.
Technical service · Data delivery
Custom scraping, scheduled runs and practical delivery formats turned into a clearer commercial offer.
Latest news
Follow new case studies, WordPress and analytics changes, search visibility advice and service-focused guidance designed to support SEO and stronger internal linking.
20 July 2026 · Case study release
A new case study covering specialist sector trust, strong launch performance and a client-managed handover.
Read the update →17 July 2026 · WordPress
A practical take on the latest WordPress release and what it means for business websites with no dependable update process.
Read the update →11 June 2026 · Analytics
Why the latest Google Analytics change matters for businesses comparing paid, social and search performance.
Read the update →Monthly website care
Every site is checked before joining a plan. Scope, response expectations and any catch-up work are confirmed before the subscription begins.
Care
Essential upkeep for a smaller brochure website.
Care Plus · Most popular
Priority, hands-on support for an active business website.
Growth
Support plus planned improvements for a commercial website.
Plan suitability and included support are confirmed after an initial website check. Ecommerce, multi-site and higher-risk setups can use tailored Critical cover from £595/month.
One accountable service
UK-led · documented · ready to growFounder-led standards, team delivery
The business began as Anglesey Design in 2007, rebranding and incorporating as Jenlu Limited in 2014. Founder Tessa Stephens leads technical standards and complex escalation, while trusted specialists and useful tools help Jenlu support a wider range of work.
Every task remains owned inside Jenlu. Specialists work to agreed access, confidentiality, review and handover standards, and AI is used for triage, documentation and repeatable checks rather than unsupervised production decisions.
See how Jenlu works →Start here
Share the website address, what has changed and how urgently it affects the business. You will receive a clear next step rather than a generic sales response.