Confirm your details
Choose the plan and tell Jenlu which business and website it is for. Ask about suitability before payment if you are unsure.
Start support online
Start your Care signup.
Confirm your details, complete secure payment, then work with Jenlu on the technical handover. Routine care begins after the agreed baseline checks; inherited problems and additional work are scoped separately.
Before payment
Tell us who the plan is for.
Tell Jenlu which business and website need support. Unsure whether the site is suitable? Check suitability before payment.
Secure payment
Enter payment details
Stripe secure
Payment form will appear here.
Complete your details above, then the secure Stripe payment form will load here.
Card details are collected by Stripe, not stored on the Jenlu server.
What happens next
From signup to ongoing care.
Complete secure payment
Review and pay for your monthly subscription through Stripe. Monthly fees are paid in advance under the agreed service terms.
Agree the technical handover
Jenlu confirms the baseline checks, access method and any inherited issues that must be handled before routine care begins.