Does the free website health check scan my website?

No. It uses your answers to show an instant self-assessment score without requiring an email address. You can then request an optional AI-assisted summary and email report.

Is the website health check a technical audit?

No. It helps identify likely gaps and the most proportionate next step from your answers. A technical audit or human review still requires direct investigation.

Free Website Health Check for UK Businesses

15-point self-assessment

Tick what you can confidently confirm.

This is a self-reported check, not a live technical scan or audit. Leave unknown answers unticked. They highlight what to confirm, rather than proving that something has failed.

See your score without giving an email address.If you request the optional report, Jenlu uses your name, email, optional website address and answers to prepare and send an AI-assisted summary. Read the privacy notice.

01 Reliability and risk The website loads normallyImportant pages open without errors, warnings or unexpected redirects. Visitors see a secure connectionPages use HTTPS and the browser does not show a certificate warning. A recent restorable backup existsIt is stored away from the live site and someone knows how to use it. Domains, hosting and renewals have clear ownersThe business controls the accounts and knows when important services renew. Forms or checkout were tested recentlyA real test reached the correct inbox, CRM or payment confirmation.

02 Customer journey The site is comfortable to use on a phoneText, menus, forms and buttons work without zooming or sideways scrolling. A new visitor can quickly understand the offerThe homepage explains who the business helps and what happens next. Important pages have a clear next actionVisitors are not left at a dead end after reading a service page. Contact details are easy to findThe route suits the urgency and does not rely on one fragile form. Trust evidence is current and specificCase studies, credentials or testimonials support the claims being made.

03 Performance and ownership Key pages feel quick on a normal mobile connectionLarge images, scripts or hosting delays do not obstruct the first action. The business can measure useful outcomesEnquiries, calls, sales or other meaningful actions are tracked appropriately. Core journeys work beyond mouse and perfect visionKeyboard use, labels, contrast and readable text have been considered. Administrative access is documentedThe business can reach the website, domain, hosting and connected services. Maintenance is planned rather than reactiveUpdates, monitoring and improvement have an owner and a sensible routine.

What the score means

Use it to choose the next sensible level of help.

A low score does not automatically mean you need a rebuild. A small number of focused fixes may remove the most important risk.

Immediate problem

Rescue and stabilise

If the site is unavailable, compromised or losing customer actions, diagnose that incident before discussing wider improvements.

Request urgent support →

Unclear priorities

Human clarity review

A separate human Website Clarity Review starts at £195 and includes agreed scope, a written priority summary and a 30-minute findings call. Use it when the right order, cost or technical route is unclear.

Explore the £195 review →

Healthy but reactive

Ongoing care

Use a care plan when the foundations are sound but responsibility for monitoring, maintenance and support is missing.

Compare care plans →

Need a second opinion?

Describe the concern, not the technical solution.

Jenlu can identify the proportionate starting point and explain the likely cost before substantial work begins.

How healthy is your business website?