Domain and DNS
- DNS record issues
- Domain renewals and transfers
- Propagation and routing problems
- Subdomain setup
Hosting and domain support
Get hosting, domains and email working properly.
Businesses often think they have a website issue when the real cause sits in DNS, SSL, email delivery, domain renewals, hosting configuration, or a poorly understood server setup. Jenlu can help work through that layer too.
Infrastructure support that fits the issue
SSL and hosting
- SSL certificate issues
- Server configuration support
- Migration help
- Performance and access issues
Email and connected systems
- Email delivery failures
- Form notification issues
- Authentication records
- Infrastructure troubleshooting
Find the failing layer
Is it the website, domain, hosting or email?
The visible symptom does not always identify the cause. Jenlu starts by tracing what changed and which service is failing, then agrees the smallest safe fix.
Does the site fail for everyone?
Share the exact address, error message, first time noticed and whether the problem appears on another network. This helps separate a site fault from DNS, certificate or local access problems.
Are enquiries or email missing?
Check whether the form confirms submission and whether messages are absent, delayed or landing in spam. The form, mail service and domain records may need different fixes. See the form guide.
Who controls the accounts?
Find the registrar, host and mail provider if known. Keep ownership in the business's name; Jenlu can work through named, limited access and explain what was changed. How we manage access.
Need technical help?