AI solutions & integrations
Less repetitive work. Better connected systems. A practical way to turn your next idea into something your team can use.
Jenlu helps businesses put AI to work through website assistants, everyday automation, ChatGPT workflows and bespoke software. Start with the task you want to improve. We will help you work out what to build.
UK-led delivery · Bespoke scope · Ongoing support available
Illustrative workflow. Connections and approval steps are agreed for each project.
Already know Jenlu? The website support, fixes and rebuilds you know are still here. AI and custom tools give us more ways to help your business move forward.
See all servicesWhat could we help you do?
These are starting points for a conversation. We shape the solution around your people, information and existing systems, then agree a useful first version.
Help visitors find answers, understand your services and reach the right person using information you have approved.
For example: guide a visitor from “Can you help with this?” to a useful enquiry.
Give your team a clearer view of incoming opportunities and a better starting point for each conversation.
For example: prepare a relevant reply for your team to check before sending.
Explore voice assistants and booking support where a clearly defined conversation can help customers take the next step.
For example: collect callback details outside office hours. Telephony, disclosure and escalation are scoped first.
Help staff find relevant information in the material your business has already created.
For example: find the relevant process and source document without searching several folders.
Turn repetitive reading, copying and drafting into a structured process with review at the points that matter.
For example: prepare a structured summary from incoming documents for someone to verify.
Connect the steps between your website, inbox, CRM, spreadsheets and other business tools.
For example: move an approved enquiry into the right system and create a task for its owner.
Support the work behind relevant campaigns and consistent content while keeping editorial decisions with your team.
For example: turn one approved article into email and social drafts in your business's voice.
Improve the practical work around products, orders and customer questions on your existing platform.
For example: prepare consistent product information or build a tool for delivery decisions.
Make business information easier to organise, compare and act on, with traceable sources and checks.
For example: combine approved exports into a report and flag inconsistencies for review.
Use AI-assisted development to explore, build and improve the software your business needs, with technical review and testing.
For example: turn a spreadsheet workaround into a purpose-built tool your team can manage.
Help your team use ChatGPT with a clear purpose, suitable working practices and examples from their actual roles.
For example: establish a repeatable approach to drafting, research and document review.
Work out where AI could help, choose a manageable starting point and keep the finished solution useful.
For example: test one time-consuming process before committing to a wider rollout.
Have something else in mind? Tell us what you are trying to achieve.
Talk through your ideaThe right tool for the job
ChatGPT and Codex can help in different ways. The useful question is what your business needs the finished process or product to do.
An assistant can interpret a question, find relevant information, summarise a document or prepare a response as part of an agreed workflow. We plan how information is supplied, what it can access and when a person should review the result.
Codex and other development tools can support implementation, investigation and testing. The result might be an ordinary website, integration or standalone tool with no ongoing AI dependency. Jenlu remains responsible for reviewing and delivering the work.
We will recommend a straightforward automation or conventional software where that is a better fit. Existing website support, upgrades and rebuilds remain part of the same service.
Relevant work
These established projects show Jenlu's experience in bespoke software and integration. The same attention to business rules, useful outputs and clear handoffs guides how we approach an AI project.
Bespoke tooling · Ecommerce
A map-based tool for defining free and charged delivery areas, checking postcodes and preparing postcode lists for a retailer's delivery configuration.
Explore the delivery toolProcess automation · Integration
A connected process handling customer-specific information, document creation, signing and PDF distribution, with CRM and ticketing integrations.
Explore the contract workflowFrom conversation to useful work
You do not need a technical brief. A description of what takes too long, where work gets stuck or what you want to build is enough to begin.
Map the task, the people involved, the systems already in place and the result that would make a difference.
Confirm scope, access, review points, costs and how we will judge whether the solution is useful.
Try representative examples and exceptions. Review outputs, permissions and failure handling before launch.
Hand over a documented process, show your team how to use it and agree responsibility for ongoing care.
We agree what information can be used, which systems can be accessed and which actions need approval. Important decisions, customer communications and changes to business records can stay with your team. AI outputs are tested and reviewed; uncertainty should lead to a clear handoff.
Bespoke scope, clear costs
A simple team workflow and a connected customer-facing assistant have different requirements. We will discuss your brief, recommend a sensible starting point and set out the costs before work begins.
Your proposal explains the responsibilities, any third-party requirements and what ongoing support includes.
Discuss scope and costsBefore we talk
Bring the business problem. We can help with the technical questions.
Start with one task that takes too much time or a problem you keep working around. We can review how it is handled now and discuss whether an AI assistant, a simple automation or a bespoke tool would help.
That is often the best starting point. We first check the available APIs, export options, permissions and platform restrictions. We then explain what can connect, what needs a workaround and whether any existing system needs to change.
It depends on the solution. A team using ChatGPT may need suitable workspace subscriptions. A custom application may use separately billed API services, while a tool built with AI assistance may have no ongoing AI requirement. We explain the appropriate setup in the proposal.
We agree the information the solution needs, who may access it and the appropriate service settings before connecting systems. We test representative tasks and exceptions, keep review steps where needed and provide a route to a person when an answer or action is uncertain.
It can be designed to perform agreed actions where the platform supports them. The first version can prepare drafts and recommendations for approval. Any additional autonomy is scoped explicitly, with permissions, activity records and a clear way to stop or intervene.
Yes, we can review existing websites, automations, assistants and custom software. We will assess the available access and documentation, identify what is maintainable and recommend a practical repair or improvement plan.
We agree ownership, access and handover as part of the scope. Documentation and practical training can help your team manage day-to-day work, with Jenlu support available for maintenance and further development.
Projects are quoted around the brief, integration work and ongoing requirements. We separate development from AI usage, subscriptions, hosting and support so you can assess the full cost. A focused discovery or pilot can help establish the scope of a larger idea.
Let us start with your business
Tell us what your business does, which task or idea you have in mind and the tools you use today. We will help you find a practical next step.
