Customers and enquiries
Help people get the right answer.
Website assistants, enquiry summaries and lead handovers built around your approved information, with a clear route to a person.
Website support and digital delivery
Build a better website. Make everyday work easier.
Website rebuilds, bespoke software, AI assistants and connected business systems for UK organisations. Jenlu helps turn the outcome you need into a practical, supported solution.
Choose the nearest starting point
Three routes through a broad technical service.
You do not need to know which specialist or technology is required. Start with what the business needs to happen next.
01
02
03
Now
Recover something broken
Downtime, hacks, failed updates, forms, checkout, domains, DNS or email.
Start urgent triage →Every month
Protect an important website
Updates, backups, monitoring, support allowances and planned improvement.
Compare support plans →Next
Improve, automate or rebuild
Rebuilds, bespoke software, AI, integrations, automation, ecommerce and search improvement.
Explore project services →AI solutions and integrations
What could your business do with less repetitive work?
From a website assistant to a tool your team wishes existed, Jenlu can help turn an idea into something useful. Start with a task, a bottleneck or a system that does not connect.
Your working day
Connect the work between systems.
Reduce repeated data entry, organise documents and prepare reports across your website, CRM, spreadsheets and other business tools.
An idea worth building
Create the tool you actually need.
Bespoke dashboards, delivery planners, portals and internal software, developed with AI assistance and tested for their intended use.
Platform- and code-agnostic support
Common platforms. Fully custom websites. One team.
We work across CMS platforms, ecommerce stores, hosted builders and bespoke code. The examples below help you recognise your setup; other technologies are welcome too.
Content management
CMS websites
WordPress, Joomla, Drupal, Craft CMS and Statamic.
Support for content structures, templates, extensions, upgrades and integrations, with the right approach for your installation.
Discuss your CMS →Online selling
Ecommerce platforms
Shopify, WooCommerce, Magento / Adobe Commerce, PrestaShop, OpenCart and BigCommerce.
Help with storefronts, checkout journeys, catalogue workflows and connections to other business systems.
Discuss your store →Hosted platforms
Website builders
Webflow, Wix and Squarespace.
Improvements through the editor, settings, custom code options and integrations your platform makes available.
Discuss your website →Bespoke and inherited code
Fully custom websites
Custom sites, web apps, customer portals, headless websites and legacy systems.
PHP and Laravel, JavaScript / TypeScript and Node.js, React / Next.js, Python and Django, and .NET / ASP.NET are examples of the technologies we can work with.
Discuss custom code →AI-assisted delivery
Understand the code. Make the change. Check the result.
AI is a substantial part of how we investigate unfamiliar codebases, trace faults, develop changes and prepare tests across languages and frameworks. Jenlu remains accountable for technical review, testing and release.
We start by reviewing the source code or platform access available, dependencies, documentation and the business task. Hosted-platform restrictions and the condition of inherited systems help define what can be changed. Scope, costs and any ongoing care are agreed around your actual setup.
Breadth backed by delivery
Websites and the systems behind them.
Jenlu's work spans public customer journeys and the business systems behind them, from rebuilds and memberships to software platforms and specialist business services.
Retail · Stock · Finance
Cardiff Motorcycle Centre
A rebuild connecting motorcycle stock, finance and practical administration.
Read the case study →
Process · Documents · CRM
Digital contract platform
Customer data, signing and PDF distribution, with the ability to integrate with CRM and ticketing systems.
Read the case study →
Software · Search · Permissions
Visual Bank
A software-platform website structured around asset discovery, user control and connected publishing.
Read the case study →
Automation · Data · Delivery
Data Scrape UK
Custom scraping and scheduled outputs turned into a commercially clear technical service.
Read the case study →
Automotive · Compliance · Performance
Automotive Compliance
A specialist sector website delivered with performance as a delivery priority and a client-managed handover.
Read the case study →
Classes · Families · Bookings
DSPA Dance
A dance school website shaped around age-based discovery, parent trust and simple taster-booking routes.
Read the case study →
Membership · Fitness · Conversion
CrossFit Iron Duke
A membership-led website shaped around class pathways, pricing clarity and newcomer confidence.
Read the case study →
B2B · Specialist · Lead generation
Dealer Permissions
A niche regulated service explained more clearly through sector fit, trust and better enquiry structure.
Read the case study →Improve and grow
Turn an underperforming site into a stronger business asset.
For websites that work technically but remain unclear, difficult to find, poorly measured or weak at generating enquiries.
Start with a clarity review →
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Website rebuilds
Commercial structure, design, technical delivery and launch.
06Technical SEO
Crawlability, indexation, page quality and search foundations.
07Analytics and tracking
GA4, events, enquiry attribution and measurement repair.
08Conversion and accessibility
Clearer landing pages, calls to action and more usable journeys.
Build and connect
Create the functionality that off-the-shelf tools cannot quite deliver.
For ecommerce changes, custom functionality, connected processes and agencies that need dependable technical capacity.
See a contract workflow →
09
Ecommerce and checkout
Shopify, WooCommerce, Magento / Adobe Commerce, PrestaShop, OpenCart and BigCommerce: storefronts, checkout and integrations.
10Bespoke software and inherited systems
Fully custom websites, web apps, APIs, inherited code and bespoke tools across languages and frameworks.
11Automation and AI
Human-supervised helpers, integrations and process automation.
12Agency partner delivery
White-label overflow, specialist escalation and reserved capacity.
Recover and protect
Keep the digital foundations working.
For visible incidents, inherited risks and businesses that need a dependable route for ongoing ownership.
All website support →
01
Emergency support
Controlled triage for urgent website and infrastructure failures.
02Care plans
Maintenance, monitoring and bounded monthly support.
03Security recovery
Compromise investigation, recovery and repeat-risk reduction.
04Hosting, domains and email
Migration, DNS, SSL, access and delivery troubleshooting.
Larger scopes
Support for larger digital estates.
Jenlu is a good fit where a website is part of a wider operational picture: multiple sites, inherited platforms, migration risk, content governance, integrations, accessibility work and post-launch support.
Delivery scope
Multi-site and phased work
Rebuilds and migrations can be scoped as phased delivery rather than treated as isolated page-design tasks.
Operational fit
Support for real internal ownership
Jenlu designs for the people who have to run the service after launch, not only for the launch moment itself.
Partner model
Direct lead or specialist delivery capacity
Work can be delivered directly for the organisation or alongside internal teams, agencies and other specialist suppliers.
Local route
Need a North Wales website support partner?
Jenlu is based in Mochdre, Conwy and supports businesses across Llandudno, Colwyn Bay and the wider North Wales area, while also taking on broader UK work where technical fit and delivery scope make sense.
One service, the right resource
Jenlu coordinates the route from first request to verified outcome.
Support staff, technical specialists, senior escalation and carefully used AI tools can all contribute under one clear standard for access, review, delivery governance and handover.
Not sure where it fits?
Describe the requirement in plain English.
Jenlu will identify the most proportionate starting point before proposing substantial work.
Discuss what you needReview procurement capabilityCall 07835 633 885