Tell Jenlu what you want to fix, improve or build.

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Tell us what you want to fix, improve or build.

Have an AI idea, a repetitive task, disconnected systems or a website that needs attention? Tell us what you want to achieve. You do not need a finished brief. Jenlu will help define a practical first step and confirm the scope and costs before work begins.

  • Urgent support requests
  • Monthly care plan enquiries
  • Website rebuild discussions
  • AI solutions and integrations
  • Bespoke software and business tools
  • Procurement and capability conversations
Human review firstNo automated ticket maze before someone reads the request
Urgency assessed earlyCritical business impact is prioritised before lower-risk work
Clear first-step costsYou know the likely basis before the work expands
Practical route forwardSupport, AI, integration or new project guidance around your needs

Best contact reasons

Different problems. One clear route in.

You do not need a polished brief. If you can explain a problem, an idea or a task that takes too much time, that is enough to start.

UrgentBroken or hacked website
MonthlyCare plan enquiry
StrategicWebsite rebuild review
AIAssistants, automation and integrations
BuildBespoke software and business tools
ProcurementCapability and tender fit

What happens next

  • Jenlu reviews your goals, current tools and any urgency.
  • You get a clear reply on the first sensible next step.
  • Costs are confirmed before substantial work begins.
AI and bespoke projectsQuoted by scope
Initial rescue triageFrom £95
Pro-rata support work£90/hour
Out-of-hours responseFrom £135/hour

Start here

Send the details in one message.

For AI or a new tool, describe the task, your current systems and the result you want. For website support, include the issue and urgency. Please leave passwords and confidential customer information out of this first message.

Prefer direct contact? Email [email protected]

Your details are used to respond to this request as explained in the privacy notice. If online submission is unavailable, Jenlu will prepare the same request in your email app.

If it is urgent

Lead with the business impact.

Say if the site is down, orders are blocked, forms are failing or customers cannot access something important.

If it is ongoing

Explain what feels fragile or time-consuming.

Care plan and support enquiries are easier to price when we know what keeps going wrong or draining time.

If it is strategic

Share the outcome you want from the next version.

Rebuild and improvement conversations work best when we understand the commercial goal, not just the current frustrations.

If it is procurement-led

Send the scope, stakeholders and must-haves.

Capability and tender conversations move faster when we can see the estate, timeline, approval route and any mandatory accessibility, hosting or support requirements.

Need a human answer, not a runaround?

Start the conversation and we will help you narrow down the right next step.

Urgent issue, monthly support question or bigger website change, the best starting point is still a plain-English description of what is happening.