Inherited builds, awkward integrations, launch pressure and overflow queues that need calm ownership.
Agency, partner and white-label support
Add dependable technical capacity without rushing another permanent hire.
Jenlu helps UK agencies, in-house teams and specialist partners deliver overflow work, recover difficult projects and add hands-on technical capacity. Work can be delivered behind your brand, alongside your team or as a named specialist contributor.
White-label delivery, named specialist support or quiet capacity inside your delivery process.
Useful where delivery gets difficult
A technical partner for the gaps between design, development and support.
Jenlu is best used where ownership matters: inherited code, unusual integrations, launch pressure, legacy platforms, phased rebuilds and work that needs a calm technical handover.
Build and improve
Overflow delivery
- Frontend and CMS implementation
- WordPress plugin work
- Shopify theme customisation
- Launch, rebuild and migration support
Investigate and recover
Rescue and escalation
- Broken-site investigation
- Inherited project stabilisation
- Hosting and DNS troubleshooting
- Legacy platform support
Extend your team
Retained capacity
- Planned monthly availability
- Agreed priorities and reporting
- Client-facing or white-label delivery
- Documented handovers and delivery notes
Commercial options
Pay for delivery or reserve capacity before the diary fills.
Partner blocks reserve a defined amount of monthly time; they are not an unlimited support promise. Larger work is estimated separately so one client project cannot quietly consume the whole retainer.
On demand
£90/hour
Flexible capacity
For occasional overflow and well-defined technical tasks.
- Subject to current availability
- Time recorded by task
- Approval before scope expands
- No reserved monthly capacity
Partner 8
£750/month
Reserved capacity
A reliable monthly block for smaller queues and specialist escalation.
- Eight reserved delivery hours
- Shared priority backlog
- Two-working-day response target
- Monthly time summary
Partner 16
£1,450/month
Extended capacity
More dependable capacity for active delivery and support queues.
- Sixteen reserved delivery hours
- Shared priority backlog
- One-working-day response target
- Fortnightly delivery check-in
Project delivery
Scoped/project
Tailored delivery
For migrations, builds, custom features and defined recovery work.
- Written milestones and assumptions
- Fixed or phased commercial scope
- Change control before extra work
- Documented completion handover
Partner blocks begin with a three-month working period, then continue subject to the written agreement. Reserved time does not roll over. Meetings, investigation and client communication use the block unless explicitly excluded.
Partner safeguards
Your client relationship remains yours.
Before delivery begins, Jenlu agrees how to communicate, who can authorise work and whether the engagement is confidential, white-label or client-facing.
- 01No client poaching
Jenlu does not market directly to introduced clients or bypass the agency relationship.
- 02No invisible scope drift
Time and risks are surfaced early, with approval requested before commitments expand.
- 03No hostage knowledge
Material decisions, credentials routes and completion details are handed back clearly.
Partner enquiry
Start with the workload, not a sales call.
Share the agency, platforms, approximate monthly need and preferred way of working. Jenlu will confirm fit and current capacity before proposing an arrangement.
Good fitClear ownership and realistic priorities
Not offeredUnlimited tasks or unagreed 24/7 cover